Returns & refunds
Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:
All correspondence regarding the return of Goods shall be carried out between You and us. You may not contact any artist directly for any reason.
You must tell us you wish to cancel within 14 days of your receipt of the Goods
In any event, you may not cancel orders for artworks commissioned by an artist.
The Goods must be returned to the artist within 21 days of delivery:
with both goods and all packaging in their original condition;
including our delivery slip;
at your risk and cost.
After our artist has received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;
If you do not return the Goods to us, you are still liable to us for the cost.
We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.